Customers in the United States of America chose the 12 best insurance companies during 2021, in various types of insurance, which are car insurance, as well as medical insurance, housing insurance as well as life insurance, according to several criteria, which are the efficiency in pricing products and insurance programs, and the proportion of those prices with Customer plans, as well as the efficiency of customer service, as well as the speed in settling and disbursing compensation, in addition to the extent to which these companies use websites and mobile applications, and the plans of these companies for renewal, development and growth.
Car insurance companies in America
A comparison was made between 65 insurance companies in the United States of America, including: 20 auto insurance companies, 15 medical insurance companies, 15 housing insurance companies, and 15 life insurance companies.
He participated in the survey conducted by Insure.com for Consulting, which included 3000 insurance clients. As for the evaluation of car insurance companies, there are several factors that determine the price of car insurance, which are the driving efficiency of the driver, the age of the customer, the type of his car, his insurance history, the number of times the car has broken down and the compensation he paid before The area he lives in and the distance the car travels daily.
car insurance in america
The USAA Insurance Company topped the list of the top three auto insurance companies in the US market, with a score of 89.9%, the company’s pricing efficiency was 88%, the degree of customer service was 90.5%, the speed of compensation was 94.5%, and the extent of the use of websites and mobile applications was 84.6%.
It was followed by the American Family Insurance Company, with a score of 88.3%, pricing efficiency of 84.5%, customer service score of 89.5%, speed of compensation disbursement 92.6%, and the extent of using websites and mobile applications 86.3%.
In third place, the Allstate Insurance Company ranked 88.3%, pricing efficiency was 84.8%, customer service score 89.3%, speed of compensation disbursement 94%, and the extent of the use of websites and mobile applications 84.4%.
In the housing insurance activity, USAA Insurance Company topped the list of the three best housing insurance companies in the US market, with a score of 90.4%, the company’s pricing efficiency was 89.2%, and the customer service score was 89.9%.
The speed of compensation is 94%, and the extent of using websites and mobile applications is 86.1%, followed by Chubb Insurance Company, with a score of 89.8%.
The pricing efficiency was 90.4%, the degree of customer service was 88.8%, the speed of compensation was 90.6%, and the extent of the use of websites and mobile applications was 86%.
The Allstate Insurance Company ranked third with a score of 88.3%, pricing efficiency was 85.7%, customer service score was 88.9%, speed of compensation disbursement was 93.3%, and the extent of the use of websites and mobile applications was 83.9%.